Canada

Maximum Recovery

Massage Therapy and Chiropractic services are covered in most employee group insurance benefits. Our healthcare practitioners are members of recognized associations in their province, allowing them to provide insurance receipts or direct billing to patients covered under a group insurance plan.

We offer electronic direct billing through a number of major insurance providers including: 

•   Canada Life (1-800-957-9777)
•   Co-operators (1-800-667-8164)
•   Coughlin & Associates Ltd. (1-888-304-2894)
•   D.A. Townley (1-800-663-1356)
•   Desjardins (1-800-463-7843) 
•   Equitable Life of Canada (1-800-265-4556)
•   Global Benefits (1-800-663-4500)
•   Green Shield Canada (1-888-711-1119)
•   Humania Assurance (1-800-773-8404)
•   Industrial Alliance Insurance (1-877-422-6487)
•   Johnson Inc. (1-866-773-5467)
•   Johnston Group (1-800-893-7587)
•   LiUNA Local 506 Care (1-416-506-8841)
•   Manion (1-800-263-5621)
•   Manulife (1-866-407-7878) 
•   Médavie Blue Cross (1-888-873-9200)
•   People Corporation (1-800-875-7982)
•   Public Service Health Care Plan (1-855-415-4414)
•   RWAM (1-877-888-7926)
•   SSQ Insurance (1-888-651-8181)
•   Sun Life Financial (1-855-301-4786)

A doctor’s note is not required for chiropractic coverage; however, a doctor’s referral may be needed for massage therapy coverage. Before receiving massage therapy, it is important to check with your insurance provider to see what your insurance policy covers. 

To ensure a smooth and hassle-free process, we recommend calling your insurance provider to confirm specific requirements for massage therapy coverage. This will help you understand your policy and the steps needed for reimbursement or direct billing of your services.

Personal Health Insurance

We offer direct billing services to members of the RCMP for their massage therapy and chiropractic needs. In order to avail of these services, RCMP members will need to obtain an annual doctor's prescription to avail of the massage therapy services in their healthcare plan. This prescription serves as proof of the need for massage therapy and allows us to directly bill their insurance provider for the services rendered. This process eliminates the need for members to pay out of pocket and then seek reimbursement, making it a more convenient and streamlined experience for them. 

If you would like the clinic to direct bill, please ensure to provide the following information when you arrive at your initial appointment:

•  Identification number (beginning with the letter "R")
•  Physician's name
•  Date of your doctor's referral 

With our direct billing services, RCMP members can receive the treatment they need and have the costs covered by their insurance.

RCMP Health Insurance

We are proud to offer direct billing services to our veterans. To take advantage of this benefit, VAC members will need to obtain an annual doctor's prescription to avail of the massage therapy services under their healthcare plan. This streamlined process eliminates the need for veterans to pay out of pocket and then seek reimbursement, making it a more convenient and worry-free experience for them.

If you would like the clinic to direct bill, please ensure to provide the following information before you book your initial assessment as the provider will need to obtain authorization from the VAC Medical Authorization Centre.

•  Your name and DOB 
•  Identification number (beginning with the letter "K")
•  Physician's name
•  Date of your doctor's referral 

Our direct billing services allow veterans to receive the treatment they need and have the costs covered by their insurance. 

We are honoured to support our veterans and make accessing massage therapy and chiropractic services easier for them.

VAC Health Insurance

Section B (Accident Benefits) is a mandatory insurance benefit in your motor vehicle insurance policy. You can receive these benefits if you were involved in a motor vehicle accident as a driver, passenger, or pedestrian, and the accident has left you with injuries that require treatment from the accident.

If you are seeking massage therapy or chiropractic care to assist with the injuries you sustained from a motor vehicle accident, please call us to book an appointment. Do not book online as we will need to obtain approval from your Section B Insurance adjuster before your initial visit.

Please ensure to provide the clinic with the following information when you call to book your appointment(s):

•  Adjuster’s name, email address, and phone number
•  Claim number
•  Date of the accident
•  Private health coverage information (if applicable)
•  Doctor's referral (required)

Please be advised that you will need a doctor's requisition following the motor vehicle accident for massage therapy and chiropractic care to be approved and financially covered by the Section B Insurance company.

Motor Vehicle Accident Benefits

A relaxation massage is a smooth, gentle flowing, therapeutic technique that targets the soft tissues in the superficial muscle groups. The primary aim of this approach is to alleviate pain, release tension, and reduce swelling.

This gentle technique is beneficial for addressing acute injuries, tension headaches, and physical symptoms of stress and anxiety. By promoting relaxation, it aids in relieving pain and tension, allowing the body and mind to unwind and rejuvenate.

Relaxation Massage

Deep tissue massage involves the skilled application of sustained and steady pressure to target the deeper layers of muscles and connective tissues. This technique is specifically designed to reduce muscle tension, release scar tissue, and improve range of motion.

By targeting the root causes of chronic musculoskeletal injuries and conditions, deep tissue massage helps to alleviate pain and tension. The focused pressure applied during the massage works to release knots, trigger points, and tightness in the muscles, providing relief from discomfort and promoting overall physical well-being.

Deep Tissue Massage

Sports massage is a specialized technique tailored to focus on area-specific rehabilitation. This brief but effective treatment is performed with the client’s clothes on, and it is advised to wear loose-fitting and comfortable clothing. The session involves joint mobilizations, integrated stretching techniques, and basic lymphatic drainage techniques to provide consistency in training as well as prevent injury.

Through its targeted approach, sports massage aims to reduce inflammation, optimize lymphatic circulation, and support the body's innate healing processes by focusing on the affected areas.

Sports Massage

Book a seated massage if you can't or prefer not to lie down on a massage table.

Our massage chair is the latest model made by Master Massage Equipment. It is designed to provide the utmost comfort and convenience to our clients. With advanced ergonomic features and a sleek, updated design, the massage chair boasts thick cushioning and replaceable pads, ensuring clients will be comfortable and at ease throughout their massage experience.  

Seated massages are a great option for people who want to experience the benefits of massage therapy without having to undress or lie down on a table.

Seated Massage

Abdominal massage, also known as stomach massage, is a gentle and noninvasive therapeutic technique that has the potential to induce relaxation and promote healing in certain individuals. 

It is commonly utilized to address a diverse range of health concerns, such as digestion issues, constipation, and bloating. However, it is crucial to consult with your healthcare provider before undergoing an abdominal massage, especially if you are pregnant or have any existing health conditions.

*Please be aware that obtaining special consent is mandatory before an abdominal massage treatment can be initiated. To facilitate this, a consent form will be promptly emailed to you upon booking this service option.

Abdominal Massage

Breast/Chest massage is a therapeutic technique that focuses on improving circulation, reducing pain, and loosening scar tissue in the breast tissues. Through gentle techniques like effleurage and lymphatic drainage, breast/chest massage can stimulate blood flow, promote lymphatic drainage, and alleviate congestion. These benefits can contribute to overall breast health and well-being.

The massage therapist can adjust the breast/chest massage to the client's comfort level, either by massaging the breast/chest tissue over the sheets or undraping and working on one breast at a time. It's important to note that massage of the areola and nipple is never included in the treatment. However, It is crucial to consult with your doctor before undergoing a breast massage, especially if you have any pre-existing health conditions.

*Please be aware that obtaining special consent is mandatory before a Breast/Chest massage treatment can be initiated. To facilitate this, a consent form will be promptly emailed to you upon booking this service option.

Breast/Chest Massage

TMJ massage is a specialized technique that targets the internal and external muscles of mastication (chewing muscles) to release tension and promote relaxation in the temporomandibular joint (TMJ). This type of massage utilizes gentle fascial release techniques, jaw mobilizations, and active movement of the TMJ to help alleviate discomfort and restore the optimal functioning of the jaw.

TMJ massage focuses on addressing the muscular imbalances and tension in the jaw area to promote relaxation, improve jaw function, and relieve discomfort associated with TMJ disorders.

*Please be aware that obtaining special consent is mandatory before a TMJ treatment can be initiated. To facilitate this, a consent form will be promptly emailed to you upon booking this service option.

TMJ Massage

Prenatal massage is a specialized technique that is specifically designed to reduce stress on weight-bearing joints, promote blood and lymph circulation, and relax nervous tension in expectant mothers. These benefits contribute to better quality sleep, improved labour outcomes, and enhanced newborn health.

Prior to receiving the treatment, expectant mothers have two choices for positioning during their massage session. The first option is to lie on their side with strategically placed pillows that provide optimal support and comfort. The second option is to utilize our patented pregnancy cushion that is specifically designed to offer unparalleled support for pregnancy massage, effectively alleviating discomfort associated with breast sensitivity and lower back pain.

Prenatal massage provides a safe and effective way to support the unique needs of pregnant women, helping them to relax and rejuvenate during this special time.

Prenatal Massage

Cupping Therapy is an alternative therapy technique that utilizes negative pressure to create a vacuum, which lifts the skin into plastic or silicone cups, thereby separating the fascia layers. Through this vacuum pressure, cupping therapy facilitates the breakdown of damaged tissue, promoting healing and accelerating the recovery process. 

Cupping therapy is highly effective in reducing pain/discomfort in the following conditions,  including, but not limited to:

• Muscle Tension
• Frozen Shoulder
• Fibromyalgia
• Osteoarthritis
• Tendinitis
• Plantar Fasciitis
• Myofascial Pain Syndrome
• Asthma and Chronic Bronchitis
• Costochondritis
• Insomnia

FYI: Cupping therapy is used in conjunction with massage therapy and is used for approximately 5-15 minutes on a specific area.

If you're interested in trying this modality with your chiropractor, you may select the Standard or Extended Comprehensive Treatment and inform them that you'd like to add this service to your session.

To incorporate this modality into your massage treatment, simply add a note when booking online or call the clinic to request this service. Please note, that an additional fee will apply when adding this modality to your massage.

Cupping Therapy

Percussive therapy is a technique that involves the rapid and repetitive application of pressure (Theragun or Thumper) into the muscles of the body. 

This unique approach combines amplitude, frequency, and torque to deliver a targeted stimulus of pressure and vibration to the tissues, resulting in pain relief, improved movement, and enhanced recovery. 

By leveraging the science behind these essential factors, percussive therapy provides a comprehensive approach to address muscle discomfort, optimize physical performance, and facilitate the recovery process.

Percussive therapy is highly effective in reducing pain/discomfort in the following conditions, including, but not limited to:

• Delayed Onset Muscle Soreness (DOMS)
• Plantar Fasciitis
• Tendonitis
• Chronic Fatigue Syndrome
• Musculoskeletal Muscle Tension
• Restless Leg Syndrome

If you're interested in trying this modality with your chiropractor, you may select the Standard or Extended Comprehensive Treatment and inform them that you'd like to add this service to your session.

To incorporate this modality into your massage treatment, simply add a note when booking online or call the clinic to request this service. Please note, that an additional fee will apply when adding this modality to your massage.

Percussive Therapy

Red Light Cupping therapy is a multifunctional dynamic form of technology that offers rhythmic alternation of vacuum pressure along with red light therapy, which encourages blood circulation to the area being treated, thus speeding the recovery process. 

This innovative combination enables effective trigger point and myofascial release while enhancing circulation, mobility, and flexibility. 

Red Light Cupping therapy is highly effective in reducing pain/discomfort in the following conditions, including, but not limited to:

• Muscle Tension
• Trigger Points and Muscle Knots
• Scar Tissue and Adhesions
• Myofascial Pain Syndrome
• Menstrual Cramps
• Plantar Fasciitis

To incorporate this modality into your massage treatment, simply add a note when booking online or call the clinic to request this service. Please note, that an additional fee will apply when adding this modality to your massage.

Red Light Cupping Therapy

Scraping therapy (aka instrument assisted soft tissue mobilization) is a cutting-edge technique that employs specially designed ergonomic instruments to detect and treat fascial restrictions, as well as effectively break down scar tissue and adhesions. By precisely targeting these areas, scraping therapy helps to relieve pain, enhance movement, and accelerate the recovery process.

The ergonomic design of the instruments ensures optimal effectiveness in addressing fascial restrictions, scar tissue, and adhesions. This revolutionary approach offers a comprehensive solution for alleviating pain, improving movement, and reducing recovery time, making it a highly effective therapy for promoting overall physical well-being.

Scraping therapy is highly effective in reducing pain/discomfort in the following conditions, including, but not limited to:

• Muscle Pain and Tension
• Rotator Cuff Injuries
• Sport Injuries
• Tendonitis
• Plantar Fasciitis
• Frozen Shoulder
• Tennis Elbow 
• Shin Splints
• Runners/Jumpers Knee
• Scar Tissue and Adhesions

To incorporate this modality into your massage treatment, simply add a note when booking online or call the clinic to request this service. Please note, that an additional fee will apply when adding this modality to your massage.

Scraping Therapy

The TheraFace Pro by Therabody® is a versatile tool designed to help alleviate pain associated with TMJ dysfunction. Combining percussive therapy with light therapy (red, blue, and infrared light), it offers targeted relief by addressing muscle tension and promoting relaxation in the jaw area.

• Red light: Supports healing and reduces inflammation.
• Blue light: Helps reduce bacteria on the skin.
• Infrared light: Penetrates deeper layers to alleviate pain and promote recovery.

This powerful combination enhances relaxation, decreases pain, and supports the body’s natural healing processes, making it an excellent option for managing TMJ dysfunction.

To incorporate this modality into your massage treatment, simply add a note when booking online or call the clinic to request this service. Please note, that an additional fee will apply when adding this modality to your massage.

TheraFace PRO

Our walk-in massage therapy clinic is a convenient and affordable option for those seeking quick relief from acute pain or injury. 

Walk-in Clinic Details:
• Open every Friday from 3:00PM-5:00PM
• 15-minute session for $40 (HST included)
• Direct billing available

When you arrive, your massage therapist will ask about your primary complaint and treatment goals before advising the best course of action. Our therapists use a variety of techniques, including hydrotherapy, cupping therapy, percussive therapy, scraping tools, and taping, to address your specific needs.

Following your session, your therapist will suggest homecare to help further your recovery and maintain your progress until your next appointment. We believe in providing effective treatment and homecare suggestions to ensure the best possible outcome for your recovery.

Clients will be treated on a bare table and remain dressed during the service. It is recommended that clients wear something stretchy and/or loose-fitting to ensure maximum comfort during the session.
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FOR NEW CLIENTS AT OUR WALK-IN MASSAGE CLINIC:

Upon arriving to the clinic, a health history form will be provided to complete. This form is designed to assist your massage therapist in comprehending your individual needs. Following that, your therapist will conduct an assessment to create a customized treatment plan addressing the specific issues you wish to address.

Please note that new clients will incur an additional fee for the assessment.

Walk-In Massage Clinic

We understand that emergencies can happen, and we want to ensure that our clients receive the care they need when they need it. That's why we offer Emergency Care services for those who require immediate care and are unable to wait for the next available opening on our schedule. 

It is important to note that if Emergency Care services are required, the massage therapist may need to work outside of their availability, which will result in an additional fee. This fee is separate from your massage therapy treatment and WILL NOT BE COVERED by your insurance company.

We want to ensure that our clients receive the highest level of care possible, and the emergency care services allow us to do just that.

If you require an urgent appointment and cannot wait for the next available slot, please call the clinic at 709-596-5847 or leave us a message on our socials.

Emergency Care

At Maximum Recovery, we believe that giving the perfect gift should be a breeze, which is why we offer gift certificates in any amount you desire. Your gifting experience is entirely customizable to suit your preferences and budget!

Payment Options:

• Electronic Money Transfer
• Over the Phone
• In Person

Whether it's a birthday, anniversary, holiday celebration, or just a spontaneous gesture of kindness, our gift certificates are the ideal choice. Treat someone special to a memorable experience at Maximum Recovery.

Gift Certificate

This product is designed to provide long-lasting relief from acute and chronic muscle and joint pain. It works by reducing inflammation, which is the root cause of pain. The formula is a Dual Action Hot-Cold Formula.

The product contains 46% active ingredients, including 30% Methyl Salicylate*, 15% Menthol, and 1% Eucalyptus Oil. Other ingredients include Paraffin Wax, Hydrogenated Castor Oil, White Petrolatum, Oleic Acid 700, and BHT. It comes in a 58g Solid Stick form.

Note: If you are allergic to salicylates, please do not use this product.

Extra Strength Stick

This product acts quickly and is effective in preventing, relieving, and healing severe acute and chronic muscle and joint pain by reducing inflammation, which is the primary cause of pain. The formula is a Dual Action Hot-Cold Formula.

The product contains 22% active ingredients, including 12% Methyl Salicylate* and 10% Menthol. Other ingredients include Isopropyl Alcohol, Water, MSM, Boswellia serrata extract, Ilex Paraguariensis Leaf Extract, Glucosamine, and Chondroitin. It comes in a 118ml Liquid Spray Bottle.

Note: If you are allergic to salicylates, please do not use this product.

Extra Strength Spray

This product provides fast and effective relief from severe acute and chronic muscle and joint pain while targeting inflammation through Cryotherapy Cooling action.

The product contains 16% active ingredients, including 10% Menthol, 4% Camphor, and 2% Peppermint Oil. Other ingredients include Denatured Alcohol, Water, Glycerin, Acrylates Copolymer, MSM, Ilex Paraguariensis Leaf Extract, Glucosamine, Chondroitin, Folic Acid, Vitamin C, and Vitamin D. It comes in an 89ml Roll-On Liquid form.

Danielle Mercer, RMT

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Products

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Locations

Maximum Recovery